Our office team is integral to the continued growth and development of Right at Home. The primary role of our operations team is to support the care team, business, sales, and recruitment team across a variety of tasks to achieve short-, mid and long-term goals.
Our culture is integral to the success of our business, built on maintaining high professional standards, but having a great time while we do it "No Blame" "No Judgement" and "Just Solutions".
Permanent contract with excellent pay and rewards. (£24,000 - £26,000) We can offer travel/relocation packages for outstanding candidates who live outside of our territory.
· A company that genuinely cares about you and your goals and works to develop together.
· You will be working for a "CQC Outstanding" care company!
. Ongoing support, development, and training
· Progression opportunities to become a Deputy Manager.
. Opportunity to work in a forward-thinking company.
· A fantastic ‘family feel’ culture, we don’t judge nor blame, just get on with the job of looking after our amazing clients.
Your day-to-day duties…
· Scheduling & Managing the daily communications of our office
· Liaising closely with the Registered Manager, and with the entire team to ensure all our valued Client's needs are met
· Creating and managing Rotas
. Organise shadowing, observations, and competency sign-offs.
· Complete staff supervision and appraisals
· Complete service reviews
. Complete care plans.
. Arrange support plans and start new client packages.
· Solving problems and creating solutions, contributing towards improving internal processes.
. Sharing company goals and embedding our forward-thinking caring culture.
· Ensuring the care team has all the tools they need to deliver exceptional care
The ideal candidate will have or be…
· Extremely well organised, excellent planning and prioritizing ability with high attention to detail
· Previous experience as a Care Coordinator within the care industry is desirable.
· Excellent communication skills with previous experience in delivering outstanding customer service.
· Self-motivated and flexible, with a willingness to participate in an on-call system for out-of-office hours.
· Previous use of a scheduling / HR/recording system, we use Webroster and PASS systems.
· Good computer skills including proficient use of MS Office, the ability to produce reports, and good computer systems knowledge
Additional Information
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Right at Home Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS-enhanced disclosure.
Looking forward to your application and speaking to you
Rated CQC OUTSTANDING, Salary from £24,000 - £26,000, Great career opportunities, Industry Leading Training, We truly value our staff and uphold "No Blame, No Judgement Culture" Apply Now!
Job Types: Full-time, Permanent
Salary: £24,000.00-£26,000.00 per year
Benefits:
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Application question(s):
- Do you drive?
- Are you a team player?
- Are you a caring and empathetic person?
Work Location: In person
Reference ID: June2022CC
